Azure Service Health
Author: Ronald Fung
Creation Date: 30 May 2023
Next Modified Date: 30 May 2024
A. Introduction
Azure offers a suite of experiences to keep you informed about the health of your cloud resources. This information includes current and upcoming issues such as service impacting events, planned maintenance, and other changes that may affect your availability.
Azure Service Health is a combination of three separate smaller services.
Azure status informs you of service outages in Azure on the Azure Status page. The page is a global view of the health of all Azure services across all Azure regions. The status page is a good reference for incidents with widespread impact, but we strongly recommend that current Azure users leverage Azure service health to stay informed about Azure incidents and maintenance.
Service health provides a personalized view of the health of the Azure services and regions you’re using. This is the best place to look for service impacting communications about outages, planned maintenance activities, and other health advisories because the authenticated Service Health experience knows which services and resources you currently use. The best way to use Service Health is to set up Service Health alerts to notify you via your preferred communication channels when service issues, planned maintenance, or other changes may affect the Azure services and regions you use.
Resource health provides information about the health of your individual cloud resources such as a specific virtual machine instance. Using Azure Monitor, you can also configure alerts to notify you of availability changes to your cloud resources. Resource Health along with Azure Monitor notifications will help you stay better informed about the availability of your resources minute by minute and quickly assess whether an issue is due to a problem on your side or related to an Azure platform event.
Together, these experiences provide you with a comprehensive view into the health of Azure, at the granularity that is most relevant to you.
Note
This service supports Azure Lighthouse, which lets service providers sign in to their own tenant to manage subscriptions and resource groups that customers have delegated.
B. How is it used at Seagen
Azure Service Health is a tool that helps you stay informed about the health of your Azure services and resources. As a biopharma research company, you can use Azure Service Health to monitor the status of your Azure services and resources and receive notifications when issues arise. Here are some ways you can use Azure Service Health:
Monitoring service health: Azure Service Health provides a dashboard that allows you to monitor the health of your Azure services and resources. This can help you quickly identify issues and take action to resolve them.
Customizing alerts: Azure Service Health allows you to customize alerts based on your specific needs. This can help you receive notifications when issues arise that are relevant to your business operations.
Viewing incident history: Azure Service Health provides an incident history that allows you to view past incidents and their resolutions. This can help you identify patterns and trends in the health of your Azure services and resources.
Integrating with other Azure services: Azure Service Health integrates with other Azure services, such as Azure Monitor and Azure Log Analytics, to provide a comprehensive solution for monitoring the health of your Azure services and resources.
Providing recommendations: Azure Service Health provides recommendations for improving the health of your Azure services and resources. This can help you proactively identify and address potential issues before they impact your business operations.
Overall, Azure Service Health can help you monitor the health of your Azure services and resources and receive notifications when issues arise. Its ability to customize alerts, view incident history, integrate with other Azure services, and provide recommendations makes it a valuable tool for organizations that require a comprehensive solution for monitoring the health of their Azure services and resources.
C. Features
Azure Service Health is a tool that provides a range of features to help you monitor the health of your Azure services and resources. Some of the key features of Azure Service Health include:
Dashboard: Azure Service Health provides a dashboard that allows you to monitor the status of your Azure services and resources in real-time. This can help you quickly identify issues and take action to resolve them.
Customizable alerts: Azure Service Health allows you to set up customizable alerts based on your specific needs. This can help you receive notifications when issues arise that are relevant to your business operations.
Incident history: Azure Service Health provides an incident history that allows you to view past incidents and their resolutions. This can help you identify patterns and trends in the health of your Azure services and resources.
Integration with other Azure services: Azure Service Health integrates with other Azure services, such as Azure Monitor and Azure Log Analytics, to provide a comprehensive solution for monitoring the health of your Azure services and resources.
Recommendations: Azure Service Health provides recommendations for improving the health of your Azure services and resources. This can help you proactively identify and address potential issues before they impact your business operations.
Azure status: Azure Service Health provides a status page that provides updates on the overall health of Azure services. This can help you stay informed about any issues that may impact your business operations.
Historical analysis: Azure Service Health allows you to perform historical analysis on past incidents to identify patterns and trends in the health of your Azure services and resources. This can help you proactively address potential issues before they impact your business operations.
Overall, Azure Service Health provides a comprehensive solution for monitoring the health of your Azure services and resources. Its ability to provide a dashboard for real-time monitoring, customizable alerts, incident history, integration with other Azure services, recommendations, Azure status updates, and historical analysis makes it a valuable tool for organizations that require a comprehensive solution for monitoring the health of their Azure services and resources.
D. Where Implemented
E. How it is tested
Azure Service Health is a cloud service provided by Microsoft and is designed to monitor the health of your Azure services and resources. As such, there is no need to test Azure Service Health itself. However, there are some steps you can take to ensure that Azure Service Health is configured correctly and is effectively monitoring the health of your Azure services and resources:
Verify that Azure Service Health is enabled: Check that Azure Service Health is enabled for your subscription and that it is monitoring the services and resources that you want to monitor.
Configure alerts: Configure alerts for Azure Service Health based on your specific needs. Ensure that the alerts are set up correctly and that you are receiving notifications when issues arise that are relevant to your business operations.
Monitor the dashboard: Monitor the Azure Service Health dashboard to ensure that it is displaying the status of your Azure services and resources correctly. Check that the dashboard is up-to-date and that it is displaying the information that you need to see.
Test alerts: Test the alerts that you have configured for Azure Service Health to ensure that they are working correctly. This can involve deliberately creating an issue with one of your Azure services or resources to trigger an alert.
Review incident history: Review the incident history in Azure Service Health to identify any past incidents and their resolutions. This can help you identify patterns and trends in the health of your Azure services and resources.
Review recommendations: Review the recommendations provided by Azure Service Health to identify potential areas for improvement. Implement any recommendations that are relevant to your business operations.
Overall, testing Azure Service Health involves verifying that it is correctly configured, monitoring the dashboard, testing alerts, reviewing incident history, and reviewing recommendations. By taking these steps, you can ensure that Azure Service Health is effectively monitoring the health of your Azure services and resources and that you are receiving notifications when issues arise that are relevant to your business operations.
F. 2023 Roadmap
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G. 2024 Roadmap
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H. Known Issues
Like all software products, Azure Service Health may have some known issues. Here are some of the known issues of Azure Service Health:
Limited coverage for some Azure services: Azure Service Health may not provide full coverage for all Azure services. Some services may not be monitored by Azure Service Health or may not provide detailed information about their health status.
Delayed updates: Azure Service Health may experience delays in updating the status of your Azure services and resources. This can lead to issues with real-time monitoring and notifications.
False positives: Azure Service Health may generate false positives, which can result in unnecessary alerts being sent to users. This can lead to alert fatigue and make it difficult to identify real issues when they arise.
Integration issues: Azure Service Health may experience integration issues when integrating with other Azure services or third-party services. This can impact the ability of users to use Azure Service Health in their existing workflows.
Limited customization: Azure Service Health may not provide full customization options for alerts and notifications. This can limit the ability of users to customize alerts based on their specific needs.
Limited historical data: Azure Service Health may not provide full historical data on past incidents. This can limit the ability of users to perform historical analysis and identify patterns and trends in the health of their Azure services and resources.
Overall, while Azure Service Health is a useful tool for monitoring the health of your Azure services and resources, users must be aware of these known issues and take steps to mitigate their impact. This may include carefully monitoring the status of your Azure services and resources, carefully configuring alerts and notifications, providing training and support to users to effectively use and manage Azure Service Health, and carefully integrating Azure Service Health with other Azure services and third-party services to minimize the risk of integration issues.
[x] Reviewed by Enterprise Architecture
[x] Reviewed by Application Development
[x] Reviewed by Data Architecture